Terms & Conditions | City Flower

Terms & Conditions

Applies to cityflowerksa.com (corporate website)

1. Acceptance of terms

These Terms & Conditions ("Terms") govern your access to and use of cityflowerksa.com and related digital channels (together, the "Site"), operated by Zohoor Al Madina Trading Co. ("City Flower," "we," "us," or "our"), CR/Unified National No. 7001882757.

By accessing or using the Site, you agree to be bound by these Terms and our Privacy Policy. If you do not agree, please do not use the Site.

2. Scope of this site

cityflowerksa.com is our corporate website. It is informational in nature — covering our stores, brands, group companies, promotions, and careers — and does not process online orders, payments, or deliveries.

To shop online, please visit our dedicated online store at cityflower.sa, which has its own Terms & Conditions governing orders, pricing, payment, shipping, and returns. Any purchase you make is a transaction with cityflower.sa, not with this corporate Site.

3. Website content

We make reasonable efforts to keep information on the Site — including store locations, promotions, and company information — accurate and up to date, but errors may occasionally occur and content may change without notice. Promotional material on the Site (e.g. weekly offers) is for informational purposes; current pricing and availability for online purchases are governed by cityflower.sa.

4. Careers submissions

If you submit a job application or CV through the Site, you confirm that the information provided is accurate and that you are authorised to share it with us. Submitting an application does not guarantee an interview or offer of employment.

5. Acceptable use

When using the Site, you agree not to:

  • Use the Site for any unlawful purpose or in violation of these Terms
  • Attempt to gain unauthorised access to our systems or data
  • Interfere with the security or proper functioning of the Site
  • Submit false, misleading, or fraudulent information (including in a job application)

6. Intellectual property

All content on the Site — including the City Flower name, logos, photography, and website design — is owned by or licensed to City Flower and is protected by applicable intellectual property laws. You may not reproduce, distribute, or create derivative works from this content without our prior written consent.

7. Links to cityflower.sa & other platforms

The Site may link to, or be advertised alongside, third-party platforms such as our online store (cityflower.sa), noon.com, and Meta/Facebook. We are not responsible for the content, policies, or practices of these third-party platforms, and your use of them is subject to their own terms and privacy policies.

8. Disclaimers & limitation of liability

The Site is provided on an "as is" and "as available" basis. To the fullest extent permitted by applicable law, City Flower shall not be liable for any indirect, incidental, or consequential loss arising from your use of the Site. Nothing in these Terms limits any liability that cannot be excluded under the laws of Saudi Arabia.

9. Governing law

These Terms are governed by the laws of the Kingdom of Saudi Arabia. Any dispute arising from these Terms shall be subject to the exclusive jurisdiction of the competent courts of Saudi Arabia.

10. Changes to these terms

We may update these Terms from time to time. Continued use of the Site after changes take effect constitutes acceptance of the revised Terms.

11. Contact us

For questions about these Terms, please contact us:

City Flower — Zohoor Al Madina Trading Co., CR No. 7001882757
Address: 18th Street, Al Mansuriyah, Darul Baidha, Riyadh, Saudi Arabia
© City Flower. All rights reserved.